Have questions ?
Questions and answers
Getting Started
How do I get started?
Just book a 15-minute call. We’ll ask a few easy questions about your business, then send you a short form to fill out. Once that’s done, we start building.
Do I need to know anything about websites or social media?
Nope. That’s our job. You don’t need to log in, design, or post anything yourself. We take care of all of it for you.
How long does it take to launch my website?
Most websites are live within 5 business days after we get your info.
What do I need to have ready before we start?
Not much! We’ll ask for your business name (or we can help you come up with one), contact info, a short list of services, and any photos or logos you already have.
Pricing & Payments
How much does it cost to get started?
We have three simple packages — Starter, Growth, and Pro. You can see all the details on our Packages & Pricing page.
Do you require a contract?
No long-term contracts. Everything is month-to-month. You can cancel anytime with 30 days’ notice.
What happens if I cancel?
You’ll keep full ownership of your logo, website content, and domain. We’ll give you everything you need to move it elsewhere if you ever decide to.
How do I pay?
All payments are processed securely through Stripe, and you can use any major credit card.
What’s Included
What’s included in the setup?
Every package includes your website, logo, Google Business Profile, and basic social media setup (Facebook & Instagram). The higher packages include ongoing posting, reviews, and optional ads.
Do you handle my Google verification?
We’ll help you through it, but the postcard verification process is done by Google. We’ll make it as simple as possible.
Who writes the content for my site?
We’ll do the writing for you based on your answers in the onboarding form. You’ll get to review and approve everything before it goes live.
Can I make changes later?
Yes! You get two rounds of revisions during setup, and after launch, you can request updates anytime — most are handled within one business day.
After Launch
Do you host my website?
Yes, hosting is included in your monthly management fee. You don’t need to buy anything extra.
What kind of support do I get?
Depending on the package, you’ll have ongoing email support during business hours, all the way up to direct phone support. For email support, we reply to most messages within one business day.
Will you post on my social media?
That depends on the package you choose. Our higher tiers include regular posting and updates.
Can I run ads through you?
Yes — that’s part of our top package. We’ll set up and manage basic Facebook or Google Ads if you want to bring in more leads.
Ownership, Legal & Other
Who owns my website and logo?
You do. We build it for you, but you own everything. If you ever leave, we’ll give you a copy of your site and logo files.
Are you verifying my business licenses or certifications?
No. That’s up to you. We’ll display your credentials if you provide them, but we don’t verify licenses or professional designations.
Do you guarantee results?
We don’t promise a specific number of leads — but we guarantee a professional, working online setup that helps you get found and contacted. If something’s not working right, we’ll fix it.
Do you only work with tradespeople?
Not at all. We started with trades, but our system works for any small or solo professional — from home inspectors to massage therapists to local consultants.
Do you work outside North America?
Right now, we’re focused on North America, but we’re happy to chat if you’re elsewhere.
Other Helpful Info
Can you help with my domain name or email setup?
Yes. We can help you buy your domain and set up a professional email address (like [email protected]).
What if I already have a website?
No problem. We can either rebuild it on our platform or manage your existing one.
We’ll figure out the best option during your call.
What if I’m not ready to start yet?
Totally fine. Book a call anyway — we’ll walk you through your options and help you plan when you’re ready.
Still have questions?
Reach out anytime or book a quick 15-minute call — we’ll walk you through everything.
Helping local professionals go digital — the simple way
